All questions by topic

What is a payday loan? Do I have other options?

What should I know before getting a payday loan?

Can I cancel a payday loan agreement?

I can’t repay my payday loan. What should I do?

How do I complain to the Ministry of Government and Consumer Services?

I’m having trouble managing my debts. Where can I get help?

What are Licensed Insolvency Trustees, credit counsellors, and debt settlement businesses?

Can I get out of a debt settlement or credit counselling agreement?

My partner’s credit card company wants me to pay off their card. Can they ask that?

How do I complain to the Ministry of Government and Consumer Services?

What can I buy from a door-to-door salesperson?

Does a door-to-door salesperson have to give me a written contract?

I felt pressured by a door-to-door salesperson. What can I do?

I bought something from a door-to-door salesperson. Can I get out of the contract?

I bought something from a door-to-door salesperson but I never got it. What can I do?

How do I complain to the Ministry of Government and Consumer Services?

I want to buy a car from someone. What should I think about?

I want to buy a car from a used car dealer. What do I need to know?

Can I change my mind about buying a used car?

I have problems with a used car from a registered dealer. What can I do?

The police seized a car I bought from a used car dealer. What can I do?

My car needs to be fixed. What should I think about?

Can the repair shop charge me more than they said they would?

My car was repaired, but still isn’t working. What does my warranty cover?

What can I do if I’m not happy with my car repairs?

How do I complain to the Ministry of Government and Consumer Services?

I bought something online. Can I cancel my order or return it?

I bought something by telephone. Can I cancel the order or return it?

I bought something by mail order. Can I cancel the order or return it?

How do I complain to the Ministry of Government and Consumer Services?

I’m going to get a cellphone. What do I need to know?

I want to cancel my cellphone contract. What should I know?

Can my service provider cut off my cellphone service?

I’m having problems with my service provider. What should I know?

A collection agency called me. Do I have to talk to them?

A collection agency called about a debt I don’t owe. What can I do?

What rules do collection agencies have to follow and what are my rights?

How do I complain to the Ministry of Government and Consumer Services?

Someone asked me for a credit check. What does this mean?

I have a low credit score. How can I improve it?

There’s a mistake in my credit report. What can I do?

I hired a credit repair company. What can I do if I’m having problems?

How do I complain to the Ministry of Government and Consumer Services?

What is identity theft?

How do I protect myself from identity theft?

What can I do if identity theft happens to me?

I am having money problems. Should I file for bankruptcy?

Are there options other than bankruptcy if I’m in debt?

What’s the process to file for bankruptcy? Will I lose my house or car?

Can I still owe money after I have been discharged from bankruptcy?

How do I file for bankruptcy?

How do I get discharged from my bankruptcy?

What are Licensed Insolvency Trustees, credit counsellors, and debt settlement businesses?

What if I can’t find or afford a Licensed Insolvency Trustee?

Can a consumer proposal help me get out of debt?

What are surplus income payments?

How does my partner’s bankruptcy affect me?