4. Go to the appointment

The Ontario Human Rights Commission has released their latest take on mandatory vaccines, passports and testing, here: http://www.ohrc.on.ca/en/news_centre/ohrc-policy-statement-covid-19-vaccine-mandates-and-proof-vaccine-certificates. In light of this update, and the new directives that the Province released a few weeks ago, we are in the process of updating our covid testing content. Please re-visit the site to access the updated content when it is available.

You can’t get assistance from Ontario Works (OW) unless you meet with them to complete your application.

If you talk to an OW worker on the phone and they don’t want to give you an appointment to complete your application, ask to speak to a supervisor. Tell the supervisor that you want to complete your application.

If there’s still a problem, contact your community legal clinic right away.

When to expect a decision

OW is supposed to decide about your application within 4 business days from when you first contact them. But for this to happen, you have to:

  • complete your application
  • give OW all the information they need to decide

Getting the OW decision

If OW says they do not want to give you , it’s still important to complete your application.

So, you need to:

  • make an appointment to complete your application, and
  • go to the appointment and complete your application.

That way, you can get OW’s decision. And, if OW refuses to give you assistance, you have a decision that you may be able to appeal.

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