4. Apply to the Landlord and Tenant Board
Question & Answer
Can I withhold rent to get my landlord to do something?Important COVID-19 updates
Time limits: When figuring out the deadline to take a legal step, the time between March 16 and September 14, 2020 does not count. This is because of an emergency that stopped all time limits to start a case during that time. Find out how this could affect you.
Landlord and Tenant Board: The LTB is holding most hearings remotely, by phone, video, or in writing. Some people have had trouble connecting to remote hearings. If you have a video hearing scheduled, download Microsoft Teams ahead of time and make sure your setup is working.
There have also been reports that it can take a long time to get through to the LTB by phone. If you need help right away, contact a lawyer or your local community legal clinic.
If your landlord does not correct the problem, you can apply to the . The Board is like a special court that settles disagreements between tenants and landlords.
When you apply, the Board will set a date for a hearing where you and the landlord can each explain the situation to a member of the Board.
It is your responsibility to convince the Board member about the problem. It is very important to bring evidence to your hearing, for example:
- witnesses
- photos, audio or video recordings
- inspectors’ reports and work orders
- letters and notes
- anything else that can help you prove your case to the Board member
