Learn what rules the companies have to follow
Question & AnswerHow do I complain to the Ministry of Government and Consumer Services?
Each type of company has rules that they must follow. For each type of company, the rules are a little bit different. However, if any of them break the rules, you can complain to the Ministry of Government and Consumer Services.
There may be other rules than the ones listed here. If you don’t see a rule that covers your situation, it is a good idea to talk to a lawyer or other legal professional.
Some companies that are covered by Ontario rules include: