DSO says I don’t qualify for services and supports. What can I do?

When you apply for services and supports, your local Developmental Services Ontario (DSO) office reviews your application to decide if you qualify. You should get a response within 20 business days.

If the DSO decides that you don’t qualify, they will send you a letter with their decision.  The letter should include a reason for their decision.

You can challenge the decision by asking them to review their decision. But there is a deadline so you need to act quickly.

Get legal help

You can call ARCH Disability Law Centre for help. ARCH is a legal clinic and its services are free to people with disabilities. Usually ARCH helps people with low income or who get social assistance.