mediation

In mediation, people who don’t agree on something meet with someone called a mediator. The mediator tries to help them find a solution that they agree on.

A mediator does not make decisions or force anyone to agree to anything. If people make an agreement after mediation, they either:

• won’t need to have a hearing at a court or tribunal, where a judge or adjudicator decides for them, or
• will only need a hearing about the things they still don’t agree on.