{"id":1176890,"date":"2018-06-22T10:37:08","date_gmt":"2018-06-22T14:37:08","guid":{"rendered":""},"modified":"2018-09-12T15:35:13","modified_gmt":"2018-09-12T15:35:13","slug":"portez-plainte","status":"publish","type":"steps","link":"https:\/\/newsite.stepstojustice.ca\/fr\/steps\/debt-and-consumer-rights\/portez-plainte\/","title":{"rendered":"Portez plainte"},"content":{"rendered":"<p>Vous pouvez <a href=\"https:\/\/stepstojustice.ca\/fr\/questions\/debt-and-consumer-rights\/comment-puis-je-porter-plainte-au-minist%C3%A8re-des\">porter plainte<\/a> contre une entreprise de r&egrave;glement de dette ou un conseiller en cr&eacute;dit aupr&egrave;s du <a class=\"links-link ext new-link\" href=\"\/node\/113145\" target=\"_blank\">minist&egrave;re des Services gouvernementaux et des Services aux consommateurs<\/a>.<\/p>\n<p>Vous pouvez aussi porter plainte si l&rsquo;entreprise ou le conseiller recourt &agrave; des pratiques commerciales d&eacute;loyales, notamment&nbsp;:<\/p>\n<ul>\n<li>si elle ou il fait pression sur vous pour que vous utilisiez ses services;<\/li>\n<li>si elle ou il vous menace si vous d&eacute;cidez de ne pas utiliser ses services;<\/li>\n<li>si elle ou il vous donne de l&rsquo;information fausse ou incompl&egrave;te sur ses services.<\/li>\n<\/ul>\n<p>Le Minist&egrave;re a un <a class=\"links-link ext new-link\" href=\"\/node\/111010\" target=\"_blank\">formulaire de plainte<\/a> que vous pouvez remplir et envoyer par courriel. Vous pouvez aussi l&rsquo;imprimer et l&rsquo;envoyer par la poste ou par t&eacute;l&eacute;copieur, aux coordonn&eacute;es suivantes&nbsp;:<\/p>\n<p>Minist&egrave;re des Services gouvernementaux et des Services aux consommateurs<br \/>\nDirection de la protection du consommateur<br \/>\n1201, avenue Wilson, &eacute;difice&nbsp;A<\/p>\n<p>Case postale&nbsp;450<br \/>\nNorth York (Ontario)&nbsp;&nbsp;M3M&nbsp;1J8<br \/>\nCourriel&nbsp;: <a href=\"mailto:consumer@ontario.ca\">consumer@ontario.ca<\/a><br \/>\nT&eacute;l&eacute;copieur&nbsp;: 416&nbsp;326&#8209;8665<\/p>\n<p>Le Minist&egrave;re peut ordonner &agrave; une agence de renseignements sur le consommateur d&rsquo;annuler votre contrat ou de vous rembourser. Il peut aussi lui infliger une amende ou mettre fin &agrave; ses activit&eacute;s commerciales, et m&ecirc;me vous sugg&eacute;rer de la poursuivre devant la Cour des petites cr&eacute;ances.<\/p>\n","protected":false},"author":3,"featured_media":0,"template":"","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.14 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Portez plainte - Steps to justice<\/title>\n<meta name=\"description\" content=\"Vous pouvez porter plainte contre une entreprise de r&egrave;glement de dette ou un conseiller en cr&eacute;dit aupr&egrave;s du minist&egrave;re des\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Portez plainte - Steps to justice\" \/>\n<meta property=\"og:description\" content=\"Vous pouvez porter plainte contre une entreprise de r&egrave;glement de dette ou un conseiller en cr&eacute;dit aupr&egrave;s du minist&egrave;re des\" \/>\n<meta property=\"og:url\" content=\"https:\/\/newsite.stepstojustice.ca\/fr\/steps\/debt-and-consumer-rights\/portez-plainte\/\" \/>\n<meta property=\"og:site_name\" content=\"Steps to justice\" \/>\n<meta property=\"article:modified_time\" content=\"2018-09-12T15:35:13+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/newsite.stepstojustice.ca\/fr\/steps\/debt-and-consumer-rights\/portez-plainte\/\",\"url\":\"https:\/\/newsite.stepstojustice.ca\/fr\/steps\/debt-and-consumer-rights\/portez-plainte\/\",\"name\":\"Portez plainte - 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